Privacy Policy
How novarithqua protects and manages your personal information
Introduction and Scope
novarithqua ("we," "us," or "our") operates as a comprehensive net worth calculation platform, helping individuals in the United Kingdom track and analyse their financial positions. This privacy policy explains how we collect, use, store, and protect your personal information when you use our services at novarithqua.com.
We understand that your financial data represents some of your most sensitive personal information. That's why we've built our entire platform around the principle of data minimisation – we only collect what's absolutely necessary to provide our net worth calculation services, and we never share your financial details with third parties for marketing purposes.
This policy applies to all users of our platform, whether you're using our basic calculation tools or our premium analytical features. We're committed to transparency about our data practices and ensuring you maintain full control over your personal information.
Information We Collect
Financial Information
To provide accurate net worth calculations, we collect various types of financial data that you voluntarily input into our platform. This includes asset valuations such as property values, investment account balances, savings account totals, and vehicle valuations. We also collect liability information including mortgage balances, credit card debts, personal loans, and other outstanding obligations.
Personal Identification Data
We collect basic personal information necessary for account management and service provision. This includes your email address for account creation and communication, your chosen username and password for platform access, and optional profile information such as your first name and preferred currency settings.
Data Category | Purpose | Retention Period |
---|---|---|
Financial Asset Data | Net worth calculations and trend analysis | Until account deletion |
Account Information | User authentication and service delivery | 7 years after account closure |
Usage Analytics | Platform improvement and security | 2 years maximum |
Communication Records | Customer support and legal compliance | 6 years from last contact |
Technical Information
Our platform automatically collects certain technical information to ensure security and optimal performance. This includes your IP address, browser type and version, device information, and usage patterns within our platform. We use this information to detect suspicious activities, prevent unauthorized access, and improve our service delivery.
How We Use Your Information
We use your financial data exclusively for the purposes you've explicitly agreed to when creating your account. Our primary use is calculating your net worth using the asset and liability information you provide. We analyse trends in your financial position over time, allowing you to track progress towards your financial goals.
Your personal information helps us maintain your account security and provide customer support when needed. We may use your email address to send important service notifications, such as security alerts or significant changes to our terms of service. However, we never send promotional emails without your explicit consent, and you can opt out of all non-essential communications at any time.
We never sell, rent, or trade your personal financial information to third parties. Your data is used solely to provide our net worth calculation services and maintain platform security.
- Calculate and display your current net worth position
- Generate historical trend reports and financial progress tracking
- Provide personalised recommendations for improving your financial position
- Ensure platform security and prevent fraudulent activities
- Respond to customer support inquiries and technical issues
- Comply with legal obligations and regulatory requirements
Data Sharing and Third Parties
novarithqua operates under a strict no-sharing policy for personal financial information. We do not sell, rent, lease, or otherwise transfer your personal data to third parties for their commercial use. Your financial information remains confidential and is used exclusively within our platform to provide the services you've requested.
However, there are limited circumstances where we may need to share certain information. We work with trusted service providers who help us operate our platform, such as cloud hosting services and security monitoring tools. These providers are bound by strict confidentiality agreements and are only permitted to access the minimum information necessary to perform their specific functions.
We may also disclose personal information if required by law, such as in response to valid legal processes including court orders or regulatory investigations. In such cases, we will only share the specific information legally required and will notify you of the disclosure unless legally prohibited from doing so.
Service Providers We Work With
- Cloud infrastructure providers for secure data storage and platform hosting
- Security services for fraud detection and prevention
- Email service providers for essential account communications
- Analytics services for platform performance monitoring (anonymised data only)
- Customer support tools for managing user inquiries
Your Privacy Rights
Under UK data protection laws, including the UK GDPR, you have comprehensive rights regarding your personal information. You have the right to access all personal data we hold about you, including detailed information about how we collect, use, and store this information. We'll provide this information in a clear, accessible format within one month of your request.
You can request corrections to any inaccurate or incomplete personal information we hold. Since our platform relies on accurate financial data for calculations, we encourage you to keep your information up to date through your account settings, though you can also contact us directly for assistance with corrections.
Data Portability and Deletion
You have the right to receive your personal data in a structured, commonly used format that allows you to transfer this information to another service provider. We can provide your data in CSV or JSON formats, making it easy to import into other financial management tools.
You can request deletion of your personal information at any time. When you request deletion, we'll remove all your financial data and personal information from our active systems within 30 days. However, we may retain certain information for longer periods if required by law or for legitimate business purposes such as fraud prevention.
To exercise any of these rights, simply contact us at info@novarithqua.com with your request. We'll verify your identity and respond within the timeframes required by UK law.
Data Security Measures
We implement comprehensive security measures to protect your financial information from unauthorized access, alteration, disclosure, or destruction. All data transmission between your browser and our servers uses industry-standard TLS encryption, ensuring your information remains secure during transfer.
Our data storage systems employ multiple layers of security, including encrypted databases, regular security audits, and restricted access controls. Only authorized personnel who need access to perform their job functions can access personal data, and all access is logged and monitored for suspicious activity.
We conduct regular security assessments and vulnerability testing to identify and address potential security risks. Our security protocols are reviewed and updated regularly to ensure they meet current industry standards and regulatory requirements.
Your Role in Data Security
- Choose a strong, unique password for your novarithqua account
- Never share your login credentials with others
- Log out of your account when using shared or public computers
- Report any suspicious account activity to us immediately
- Keep your contact information current for security notifications
Data Retention and Deletion
We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. While your account remains active, we keep your financial data to provide ongoing net worth calculations and historical trend analysis. This information is essential for the core functionality of our platform.
If you decide to close your account, we'll delete your financial data and personal information according to our retention schedule. Most personal data is deleted within 30 days of account closure. However, we may retain certain records for longer periods to comply with financial services regulations or for legitimate business purposes such as fraud prevention.
We automatically delete inactive accounts after three years of no activity, following a series of email notifications to your registered address. Before deletion, we provide multiple opportunities for you to reactivate your account if you wish to continue using our services.
Specific Retention Periods
- Financial calculation data: Deleted within 30 days of account closure
- Account registration information: Retained for 7 years after account closure
- Customer support communications: Retained for 6 years from last contact
- Security logs and access records: Retained for 2 years maximum
- Marketing consent records: Retained until consent is withdrawn plus 1 year
International Data Transfers
novarithqua primarily processes and stores data within the United Kingdom and European Economic Area. However, some of our trusted service providers may be located outside these regions, particularly for cloud infrastructure and security services. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.
For transfers outside the UK and EEA, we rely on adequacy decisions by UK and EU authorities where available, or implement appropriate safeguards such as Standard Contractual Clauses. These mechanisms ensure your data receives equivalent protection regardless of where it's processed.
We regularly review our international data transfer arrangements to ensure they meet current legal requirements and provide adequate protection for your personal information.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes that affect your privacy rights, we'll notify you through your registered email address at least 30 days before the changes take effect.
We also post notices of policy changes prominently on our platform and maintain a version history so you can see exactly what has changed. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you disagree with any changes to our privacy policy, you have the right to close your account and request deletion of your personal information before the new policy takes effect.
Privacy Questions and Contact Information
If you have questions about this privacy policy or how we handle your personal information, we're here to help. Our privacy team is available to address your concerns and assist with any data protection requests.
Email: info@novarithqua.com
Phone: +44 7391 850429
Address: 145, 157 St John St, Farringdon, London EC1V 4PY, United Kingdom
We aim to respond to all privacy-related inquiries within 72 hours and will provide a full response within 30 days as required by UK data protection laws.
This Privacy Policy was last updated on 15th February 2025 and is effective immediately for all users of the novarithqua platform.